Shipping policy
Shipping Policy – [Your Store Name]
Thank you for shopping with us. We are committed to delivering your order safely and on time.
Processing Time
- Orders are usually processed within 1–3 business days after confirmation.
- Orders placed on weekends or holidays will be processed on the next working day.
Shipping Time
Estimated delivery time:
- Metro Cities: 3–5 business days
- Other Locations: 5–7 business days
Delivery times may vary during festivals, sales, or due to courier delays.
Shipping Charges
- Free Shipping on prepaid orders above ₹799.
- A small shipping fee may apply on low-value or Cash on Delivery (COD) orders.
Order Tracking
Once your order is shipped, you will receive a tracking link via SMS or email to track your package in real time.
Cash on Delivery (COD)
COD is available on selected locations across India. Additional COD charges may apply.
Delayed or Lost Packages
If your order is delayed beyond the expected delivery timeline or marked as delivered but not received, please contact our support team within 48 hours.
Incorrect Address
Please ensure your shipping address and contact details are correct while placing the order. We are not responsible for delays caused by incorrect information.
Damaged Package
If you receive a damaged or tampered package:
- Please do not accept the delivery if possible.
- Contact us immediately with photos/videos for assistance.
Contact Us
For shipping-related queries, contact us at:
📧 Email: support@[yourstore].com
📞 Phone: +91-XXXXXXXXXX
🕒 Support Hours: Monday – Saturday, 10 AM – 6 PM
Thank you for shopping with us ❤️
